Knowledge Management for Event Success

Launching a successful knowledge management initiative involves a series of well-defined processes and strategies. EKS supports the development of  systematic capture of data and information and both tacit and explicit knowledge. This involves identifying key sources, creating channels for information flow and implementing methods to ensure that organizational knowledge is effectively captured and documented.

To facilitate information and knowledge capture, your event should employ processes that encourage knowledge sharing among employees. EKS has developed proven methods to support the use of collaborative platforms, regular knowledge-sharing sessions and mechanisms for documenting best practices.

The successful deployment of technology is integral to any knowledge management initiative. EKS has extensive experience in selecting and implementing tools and systems that support information capture, storage, and retrieval. Whether through document management systems, collaboration platforms, or other advanced technologies, the strategic deployment of technology enhances the efficiency of knowledge management processes.

Extranets and dedicated Knowledge Management Centres serve as centralised hubs for information storage and dissemination. EKS develops and hosts extranets providing secure online spaces for collaboration and information sharing with external partners, while Knowledge Management Centres act as internal repositories. These platforms ensure that information is easily accessible, fostering collaboration and supporting the event's knowledge management objectives.

Codification involves converting tacit knowledge into explicit, codified forms. This process, along with unifying disparate data sources, helps standardise information across the events. EKS creates a common language and formats for organisations enhancing interoperability, reducing redundancy and streamlining the retrieval of relevant knowledge.

A focused team is essential for the successful implementation and ongoing development of a knowledge management initiative. EKS can support the insourcing/outsourcing of these teams assuming responsibility, on behalf of clients, for overseeing the capture, organisation, and dissemination of knowledge. EKS support roles include developing and enforcing policies, managing technology solutions and promoting a knowledge-sharing culture within the event.

Employee training is a critical component of a knowledge management initiative. EKS training programmes focus on educating client/event workforce about the importance of knowledge management, the tools and processes involved and best practices for information capture and sharing. This ensures that the workforce is equipped with the necessary skills to actively contribute to the event's knowledge ecosystem.